Communication

VSware is the main point of contact and communication between teachers and parents / guardians.

Please make sure you have downloaded the VSware app and turned on push notifications to ensure that you do not miss important information sent by the school.

How do I know if push notifications are enabled on my phone?

Log into your VSware app.

If there is a button along the top that reads 'Allow Notifications' then you will know that the notifications are not turned on.

If there is no 'Allow Notifications' button on the top of your screen, this means that notifications are turned on, and you do not need to do anything.

For Android phone users:

Tap the 'Allow Notifications' button in the VSware app. It will bring you to the screen on the above (this screen might vary slightly between devices).

Tap 'Notifications' and turn on the 'Show notifications' button.

Another way to get to this settings screen:

1. Open your phone's Settings app.
2. Tap Apps
3. Scroll to the VSware App

If you have notifications turned on for the app but you are not receiving alerts:

1. Make sure you are connected to the internet
2. Make sure that Do Not Disturb is off.

For iOS (iPhone/Apple) phone users:

Tap the 'Allow Notifications' button in the VSware app. It will bring you to the screen above (this screen might vary slightly between devices).

Turn on the 'Allow notifications' button in your settings. In addition you can allow the notification to show on your lock screen, in the notification centre and as a banner. You can also set the Banner style. Make sure banners are turned on.

Another way to get to this settings screen:

1. Open your phone's Settings app.
2. Tap Notifications
3. Scroll to the VSware App

If you have notifications turned on for the app but you are not receiving alerts:

1. Make sure you are connected to the internet
2. Make sure that you’re signed in to your Apple ID.
3. Make sure that Do Not Disturb is off.